LiquorLand Chatswood

Reviews of LiquorLand Chatswood

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  Debbie Bowring Added May 19, 2018

  ★ ☆ ☆ ☆ ☆
  Nothing but disgraceful and embarrassing!
  If you want to implement a policy stating “you cannot purchase alcohol from Liquorland if you have a child with you, then clearly display a sign stating “be an irresponsible parent and leave your child unattended outside if you want to purchase alcohol from our shop”.
  I attended your store last night with my 10 yo (who did not touch a thing in the store) to purchase a bottle of wine. I was well dressed, I am of mature age and clearly not intoxicated. To be confronted by a “trainee” staff member demanding my daughters ID (who was standing behind me at all times) was nothing but absurd. After questioning the attendant about what she was babbling about, I was provided with “if I sell this bottle to you, you will be passing this onto a minor and I will lose my job”……..what???? After a few minutes of completely meaningless conversation, I left the store in disgust.
  I called your customer service line to be told that it’s Liquorlands policy not to sell alcohol to anyone who has a child with them because it is irresponsible service. So, I decided to challenge your policy and drove to Artarmon….well, well, child in tow, I purchased wine and beer and nothing was said. Today, I went to your Neutral Bay store and again purchased wine with my daughter and nothing was said.
  So what is your policy Liquorland? Does it apply to only 1 store?
  Goodbye Liquorland…..hello BWS from here.

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